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button[style*=bg-card]:hover:not(:disabled),.login-google-btn:hover:not(:disabled){transform:translateY(-1px);border-color:var(--cream-400)!important;box-shadow:var(--shadow-md)!important}.logout-button:hover{background:var(--cream-200);border-color:var(--cream-400);color:var(--cream-800)}}.logout-button:active{transform:scale(.95)}.logout-button:focus-visible{outline:3px solid var(--coral-700);outline-offset:2px}@media (hover:hover){.mobile-tab-button:hover{transform:scale(1.05)}}.mobile-tab-button:active{transform:scale(.95)}.mobile-tab-button{transition:transform var(--transition-fast)}.preset-pill:focus-visible,.preset-compact:focus-visible,.preset-full:focus-visible{outline:3px solid var(--coral-700);outline-offset:2px}.mobile-tab-button:focus-visible{outline:3px solid var(--coral-700);outline-offset:2px;border-radius:var(--radius-lg)}.action-button:focus-visible{outline:3px solid var(--coral-700);outline-offset:2px}.card-operational:focus-within{outline:2px solid var(--coral-400);outline-offset:2px}@media (max-width:767px){.conversation-scroll::-webkit-scrollbar{display:none}.conversation-scroll{-ms-overflow-style:none;scrollbar-width:none;overscroll-behavior-y:contain}button{font-size:max(14px,inherit)}.desktop-sidebar{width:0!important;display:none!important;overflow:hidden!important}header{padding-top:max(.375rem,env(safe-area-inset-top))!important;padding-bottom:.375rem!important}.conversation-scroll{padding-bottom:.5rem}.message-input-container{padding-bottom:max(.25rem,env(safe-area-inset-bottom))!important}.card,.card-operational,.card-settings{border-radius:var(--radius-lg);margin-left:0;margin-right:0}.division-group{margin:0 8px 8px}.preset-pill,.preset-compact{min-height:36px;padding:5px 12px;font-size:12px}}@media (max-width:767px) and (orientation:landscape){.message-input-container,.conversation-scroll,header{padding-left:max(.75rem,env(safe-area-inset-left));padding-right:max(.75rem,env(safe-area-inset-right))}}@media (max-width:374px){:root{--sidebar-width:260px;--conversation-max-width:100%}.preset-pill,.preset-compact{padding:4px 10px;font-size:11px}}.safe-area-bottom{padding-bottom:env(safe-area-inset-bottom,0px)}.safe-area-top{padding-top:env(safe-area-inset-top,0px)}.safe-area-x{padding-left:env(safe-area-inset-left,0px);padding-right:env(safe-area-inset-right,0px)}.scrollbar-hide::-webkit-scrollbar{display:none}.scrollbar-hide{-ms-overflow-style:none;scrollbar-width:none}.markdown-body p{color:inherit;font-size:inherit;line-height:inherit;margin:0}.markdown-body p+p{margin-top:0}.markdown-body strong{font-weight:var(--font-weight-bold);color:inherit}.markdown-body em{font-style:italic}.markdown-body ul,.markdown-body ol{margin:.4em 0;padding-left:1.4em}.markdown-body li{margin:.15em 0}.markdown-body code{background:#0000000f;border-radius:4px;padding:.15em .35em;font-size:.9em}[data-theme=dark] .markdown-body code{background:#ffffff1a}.markdown-body a{color:var(--coral-600);text-decoration:underline}.voice-mic-button{width:36px;height:36px;box-shadow:none;transition:all var(--transition-base);cursor:pointer;color:var(--cream-500);background:0 0;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;display:flex}.voice-mic-button:disabled{opacity:.3;cursor:not-allowed}@media (hover:hover){.voice-mic-button:hover:not(:disabled){background:var(--cream-200);color:var(--cream-700)}}.voice-mic-button:active:not(:disabled){background:var(--cream-300);transform:scale(.95)}.voice-mic-recording{animation:1.5s ease-in-out infinite voice-pulse;background:linear-gradient(135deg,var(--coral-500),var(--coral-600))!important;color:#fff!important}@keyframes voice-pulse{0%,to{box-shadow:0 0 #ff6b4a66}50%{box-shadow:0 0 0 8px #ff6b4a00}}.voice-recording-bar{border-radius:var(--radius-full);font-size:var(--text-small);color:var(--error);white-space:nowrap;background:#dc26260f;border:1px solid #dc262626;align-items:center;gap:8px;padding:4px 10px;font-weight:500;display:flex}[data-theme=dark] .voice-recording-bar{background:#ef44441f;border-color:#ef444440}.voice-recording-dot{background:var(--error);border-radius:50%;flex-shrink:0;width:8px;height:8px;animation:1s ease-in-out infinite voice-dot-pulse}@keyframes voice-dot-pulse{0%,to{opacity:1}50%{opacity:.3}}.voice-recording-timer{font-variant-numeric:tabular-nums;min-width:2.5em}.voice-cancel-btn{cursor:pointer;width:28px;height:28px;color:var(--error);transition:background var(--transition-fast);background:0 0;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;display:flex}@media (hover:hover){.voice-cancel-btn:hover{background:#dc26261a}}.voice-transcribing{font-size:var(--text-small);color:var(--text-secondary);white-space:nowrap;align-items:center;gap:6px;font-weight:500;display:flex}.voice-transcribing-text{animation:1.5s ease-in-out infinite voice-transcribe-fade}@keyframes voice-transcribe-fade{0%,to{opacity:.6}50%{opacity:1}}.voice-error{font-size:var(--text-xs);color:var(--error);white-space:nowrap;font-weight:500}.voice-spinner{animation:1s linear infinite overlay-spin}.voice-notice-overlay{z-index:var(--z-modal-backdrop);background:#0006;justify-content:center;align-items:center;padding:1rem;display:flex;position:fixed;inset:0}.voice-notice-card{background:var(--bg-card);border-radius:var(--radius-2xl);width:100%;max-width:340px;box-shadow:var(--shadow-xl);text-align:center;flex-direction:column;align-items:center;gap:.75rem;padding:1.5rem;display:flex}.voice-notice-icon{background:var(--coral-50);border-radius:50%;justify-content:center;align-items:center;width:56px;height:56px;display:flex}.voice-notice-title{margin:0;font-size:var(--text-h4)!important;font-weight:var(--font-weight-semibold)!important}.voice-notice-body{line-height:var(--line-height-relaxed);margin:0;font-size:var(--text-small)!important;color:var(--text-secondary)!important}.voice-notice-actions{flex-direction:column;gap:.5rem;width:100%;margin-top:.5rem;display:flex}[data-theme=dark] .voice-mic-button:not(.voice-mic-recording){color:var(--cream-500);background:0 0}@media (hover:hover){[data-theme=dark] .voice-mic-button:hover:not(:disabled):not(.voice-mic-recording){background:var(--cream-300);color:var(--cream-800)}}[data-theme=dark] .voice-notice-icon{background:var(--coral-100)}@keyframes fade-up{0%{opacity:0;transform:translateY(1.5rem)}to{opacity:1;transform:translateY(0)}}.animate-in{animation:fade-up .6s var(--ease-out)both}.animate-in:first-child{animation-delay:var(--stagger-1)}.animate-in:nth-child(2){animation-delay:var(--stagger-2)}.animate-in:nth-child(3){animation-delay:var(--stagger-3)}.animate-in:nth-child(4){animation-delay:var(--stagger-4)}.animate-in:nth-child(5){animation-delay:var(--stagger-5)}.animate-in:nth-child(6){animation-delay:var(--stagger-6)}@media (prefers-reduced-motion:reduce){.voice-mic-recording,.voice-recording-dot,.voice-transcribing-text,.voice-spinner{animation:none!important}}.dual-portrait{width:44px;height:44px}.dual-portrait-supervisor{width:28px;height:28px}.dual-portrait-agent{width:32px;height:32px}@media (max-width:767px){.dual-portrait{width:36px;height:36px}.dual-portrait-supervisor{width:20px;height:20px}.dual-portrait-agent{width:24px;height:24px}}.ws-sim-container{box-sizing:border-box;max-width:600px;margin:0 auto;padding:2rem;font-family:sans-serif}.ws-sim-chat-log{box-sizing:border-box;border:1px solid #ccc;height:300px;margin-bottom:.5rem;padding:1rem;overflow-y:auto}.ws-sim-input{box-sizing:border-box;width:240px;max-width:60%}.ws-sim-auth-input{box-sizing:border-box;width:300px;max-width:100%}@media (max-width:420px){.ws-sim-container{border-radius:0;max-width:100vw;padding:1rem}.ws-sim-input{width:100%;max-width:100%}.ws-sim-auth-input{width:100%}.ws-sim-chat-log{height:50vh}}@media (max-width:280px){.ws-sim-container{padding:.5rem}.ws-sim-container h1{font-size:1.1rem}}@media (min-width:1200px){.ws-sim-container{border:1px solid #e0e0e0;border-radius:1rem;margin-top:2rem;box-shadow:0 2px 8px #00000014}}@media print{.ws-sim-container{max-width:100%;box-shadow:none;border:none;padding:0}.ws-sim-container button,.ws-sim-container input,.ws-sim-container select{display:none}.ws-sim-chat-log{border:1px solid #999;height:auto;overflow:visible}}@media (prefers-reduced-motion:reduce){.conn-badge{transition:none}.ws-sim-container,.ws-sim-container *{transition:none;animation:none}}.toolbar-icon-btn{cursor:pointer;width:40px;height:40px;color:var(--cream-600,#8b7968);font-family:var(--font-family);background:0 0;border:none;border-radius:6px;justify-content:center;align-items:center;padding:0;transition:color .2s,background-color .2s;display:flex;position:relative}.toolbar-icon-btn:hover{color:var(--coral-600,#e8744f);background:#ff6b4a14}.toolbar-icon-btn--wa:hover{color:#25d366;background:#25d3661a}.toolbar-icon-btn--danger:hover{color:#dc2626;background:#dc262614}.toolbar-tooltip{background:var(--cream-900,#2d2620);color:#fff;white-space:nowrap;pointer-events:none;opacity:0;visibility:hidden;z-index:10;border-radius:4px;margin-bottom:6px;padding:4px 8px;font-size:11px;font-weight:500;transition:opacity .1s,visibility .1s;position:absolute;bottom:100%;left:50%;transform:translate(-50%)}.toolbar-tooltip:after{content:"";border:4px solid #0000;border-top-color:var(--cream-900,#2d2620);position:absolute;top:100%;left:50%;transform:translate(-50%)}.toolbar-icon-btn:hover .toolbar-tooltip{opacity:1;visibility:visible}@property --tw-translate-x{syntax:"*";inherits:false;initial-value:0}@property --tw-translate-y{syntax:"*";inherits:false;initial-value:0}@property --tw-translate-z{syntax:"*";inherits:false;initial-value:0}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-space-y-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-divide-y-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-leading{syntax:"*";inherits:false}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-tracking{syntax:"*";inherits:false}@property --tw-ordinal{syntax:"*";inherits:false}@property --tw-slashed-zero{syntax:"*";inherits:false}@property --tw-numeric-figure{syntax:"*";inherits:false}@property --tw-numeric-spacing{syntax:"*";inherits:false}@property --tw-numeric-fraction{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@property --tw-ease{syntax:"*";inherits:false}@keyframes spin{to{transform:rotate(360deg)}}@keyframes pulse{50%{opacity:.5}}